Online Privacy Policy

Online Privacy Policy

Alwayslowest operate businesses, retail stores and Web sites under the names, ALWAYSLOWEST (AlwaysLowest.com). Alwayslowest either owns, has ownership in and/or operates these sites as well as its retail locations, and as such, if you provide information to any of the above businesses, stores or Web sites, this information may be combined or shared between current or future Alwayslowest entities and subsidiaries.

Although our businesses, stores and Web sites have unique services and offerings, they share a similar privacy philosophy. Alwayslowest follow these privacy principles in our conduct in the collection, use, release and security of customer information both online and offline:

The following Privacy Policy describes the information and privacy practices for Alwayslowest retail stores and owned, operated or related websites (the “Alwayslowest Web Sites”). You may read the privacy policies by visiting the Alwayslowest Web Sites, by e-mailing PrivacyManager@alwayslowest.com or calling 1-888-926-6622.

This Privacy Policy does not apply to other Web sites that may be accessible through the Alwayslowest Web Sites. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that may display the Alwayslowest trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find most important:

1. What information does Alwayslowest COLLECT and how is the information USED?
2. Do Alwayslowest Web Sites use COOKIES or OTHER TECHNOLOGIES to collect information?
3. Does Alwayslowest SHARE the information I’ve provided?
4. Do I have CHOICES regarding how my information is used?
5. How can I UPDATE or CHANGE my information?
6. How does Alwayslowest SECURE my personal information?
7. Does Alwayslowest collect information from CHILDREN?
8. Whom can I CONTACT if I have questions or concerns?
9. Will this Privacy Policy CHANGE?

What information we collect.

We collect personal information such as your contact information (name, e-mail address), billing/shipping information (credit card number, shipping address), or your personal preferences (product wish-lists, hobbies, likes and dislikes relating to the products we may sell). When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request. Additionally, our Web server automatically collects click-stream information such as the address (or “URL”) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site and search terms that were used to find the Alwayslowest Web Sites in third party search engines..

When we collect information.

While shopping or taking advantage of services available at Alwayslowest retail stores, businesses or visiting Alwayslowest Web Sites, we may ask that you provide certain information about yourself. For example, we request personal information when you set up an account online, purchase products or services, schedule delivery or installation, join a buyer program, participate in a sweepstakes, promotion or survey, contact Alwayslowest with a question or concern, apply for employment with Alwayslowest, or participate in other activities. In addition, when using our Web sites, our servers may collect click-stream information as described above. Alwayslowest may also obtain information or lists from other companies.

How the information is used.

We use the information you provide in order to 1) fulfill requests for products, services or information, 2) administer shopping or reward club accounts, 3) provide customer services, 4) administer contests or promotions, 5) offer new products and services, 6) measure and improve the effectiveness of Alwayslowest Web Sites, our marketing endeavors or our services and offers, 7) tailor our online or in-store offerings to your preferences, and 8) other business purposes.

Cookies

Our Web sites use cookies to simulate a continuous connection — cookies let us "remember" information about your preferences and passwords and allow you to move within Alwayslowest Web Sites without reintroducing yourself. A "cookie" is a small data file that a Web site may send to your browser and which may then be stored on your system. We use cookie and web beacon technology to track which pages on our sites our visitors view and which Web browsers our visitors use. We also use "action tags" to assist in delivering the cookie. These action tags allow us to compile statistics and other data about our customers on an aggregate basis, by embedding a random identifying number on each user's browser. Then we track where that number shows up on our site.

Third Party Service Providers

Our Web sites may use third party service providers to serve ads and e-mails on our behalf. These companies may use technologies similar to those outlined above to measure the effectiveness of ads and e-mails and use information about your visits to this and other Web sites so that we can provide advertisements about goods and services of interest to you. For this purpose, we may also provide these third party service providers anonymous information about your site navigation and purchases.

Alwayslowest may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; fulfilling our customer’s orders, sending Alwayslowest marketing communications, delivering packages, scheduling and performing installation, sending regular mail and e-mail, or processing credit card payments.

Alwayslowest companies are affiliated entities and wholly owned subsidiaries or partnerships of/with Alwayslowest. As such, any information you may provide to us either online or offline may be combined or shared between current or future Alwayslowest entities, partnerships and/or subsidiaries.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.

If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing e-mail and direct mail communications from Alwayslowest tell you how to stop receiving them.

To opt-out of receiving marketing material from Alwayslowest:

1) Follow directions on a marketing e-mail or direct mail communication from us.

2) Call 1-888-926-6622

3) Send an e-mail with your current contact information to PrivacyManager@alwayslowest.com

4) Send a request with your current contact information to:
Alwayslowest
Attn: Privacy Manager
8130 Remmet Avenue, Canoga Park, CA 91304

Alwayslowest will take reasonable steps to implement your request to opt out. However, please note that due to production and mailing timelines, it may take around six weeks to make the requested change and, until that change takes effect, you may still receive promotional information from us.

Alwayslowest wants your information and preferences to be accurate and complete. We provide several different methods for you to update or change the information you give us.

To update or change your information:

1) If you’ve created an account on a Alwayslowest Web Site, you can update your information after logging into your account.

2) Send a request to PrivacyManager@alwayslowest.com

3) Send a request to:
Alwayslowest
Attn: Privacy Manager
8130 Remmet Avenue, Canoga Park, CA 91304

4) Call 1-888-926-6622

Whether you are shopping online or at a Alwayslowest retail store, we have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.

Safe Shopping Policy
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. Alwayslowest Web Sites use encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. In-store Web stations operate over a private, secure network.

Choosing a Personal Password
When you create an online account on a Alwayslowest Web Site, you need to select a personal password that you will remember. It must be at least 6 characters. To maximize your level of protection, you should choose a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information.

Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Alwayslowest cannot ensure or warrant the security of any information you transmit to us by e-mail and you do so at your own risk.

We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 13.

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

1. Regular Mail:
AlwaysLowest
Attn: Privacy Manager
8130 Remmet Avenue, Canoga Park, CA 91304

2. E-mail: PrivacyManager@alwayslowest.com

3. Phone: 1-888-926-6622

Because our Web sites will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your information used or shared in that new manner.

Last revision date: December 13, 2005